Reboot the phone. If you have an iPhone change your data APN to "mobile.o2.co.uk". If still not working then contact O2 to remove the Roaming bar on your account. I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. Step 1 - Find your IMEI number. The International Mobile Equipment Identity (IMEI) number is a unique 15-digit code that precisely identifies your mobile phone. Key *#06# into your phone keypad. This will reveal a series of numbers, one of which is labelled IMEI. Make a note of the first 8 digits of the number, in this example that would be: Try sending the word "active" in a text message to 2020. Save the settings that get sent back to you and then re-start the phone. Make sure you also have mobile data enabled in your phone settings. I have no affiliation whatsoever with O2 or any subsidiary companies. on 04-02-2022 16:40. I've had exactly the same experience. My bill shows data usage when I was abroad and O2 customer service have now stopped replying to me. There is even meant to be a cap to data spend when abroad even if I had used the data myself, the charges should have been capped accordingly, but they were not. O2 outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than the Hi @Anonymous Check the APN on the phone that's not working. Change your apn to "mobile.o2.co.uk" and it should work abroad. When you get home you need to call O2 and ask the to change your data package to iData for iPhone, then reset your network settings so the apn is back to "iData.o2.co.uk". Edited to ask if both phones are using the same
That lines up with what the independent network testers say: Opensignal take millions of measurements on real people’s phones and have shown typical 4G downloads at 16.8 Mbps on O2. That’s the slowest of all networks by a noticeable distance. How we found O2's 4G/5G data speeds
Some things to try: 1 - Reboot phone. (or toggle airplane mode). 2 - Manually search for a different network 3 - If using an iPhone, change data apn to "mobile.o2.co.uk" 4 - Turn off 4g (use 3g) 5 - Check with O2 for any roaming bars. If you message O2 on Facebook (
EE customers can use their minutes, texts and data allowances in EE's European roaming zone for £2 a day or for £10 a month with a Roam Abroad add on. Here's how the new charges will work: One
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Virgin mobile customer service assured me that this wouldn’t happen but it did. I am currently working abroad and being concerned about their guidelines on the switch I gave them a ring. I was told that if my scheduled switch to O2 didn’t work that they would try again next month.
APN: monile.o2.co.uk (PAYG: payandgo.o2.co.uk)Android APN settings Go to Settings. Select Wireless and Networks or More (the option depends on the Android Version) Select the Mobile Networks > Access point names. Choose the Menu button. Select the New APN. Enter the following:.
lost connectivity because roaming turned when you left your home network. I got this message 3 days into a trip to Latvia - was happily using data roaming until this point, and changed nothing - I was mid-way though listening to the radio when the roaming ceased. Data roaming on is selected, I have restarted the phone several times, and I have
If you have access to WiFi, you can also log onto your online account to make sure data whilst abroad has not been restricted. If there are still issues in every location, you will need to call Vodafone on +447836191191 from abroad (free from a Vodafone mobile). View solution in original position. 1 Thanks. Reply.
Using your phone abroad; Use your Virgin Media O2 ID. Order by midnight for free next working day delivery. Check out now. help;
